Internet Business Hosting

Policies

Domain Registration Agreement
Uniform Domain Name Dispute Resolution Policy

Payment Policy
All accounts are set up on a pre-pay basis. Setup fees may be charged for all new accounts and major account changes and are non-refundable. All pricing is guaranteed for the term of pre-payment. Internet Business Hosting reserves the right to change prices at any time, unless other terms have been agreed upon. Any account not brought current within a week (7 days) of e-mail notice or exceeding this time frame in any way is subject to suspension. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies Internet Business Hosting to request for termination of services.

Refund Policy
This refund policy is for your protection and ours. If we allowed full refunds or trial periods, then we would be opening the servers up for spammers and others who, by their illegal activities, could get the servers email blocked from sending to anybody else on the internet. These people do not like to pay for anything they can get for free, so we must have these policies to keep them off of our servers. Anyone found to be spamming or doing any illegal activity will immediatly have their account(s) suspended until we determine if it was intentional. Anyone found to be spamming or doing any illegal activity on our servers, from our servers or leading to our servers will be prosecuted to the full extent of the laws of The United States, The State of Virginia, or the State of Kansas whichever has the most strict punishment. Spamming is illegal in the state of Virginia and so we have our data center located there so that we can utilize their laws.
No refunds for any Setup Charges*
No refunds for First Months Service**
No refunds for Domain Name Registration / Transfer Fee***
No refunds for Secure Certificates****
*Refunds will be issued ONLY if the account/service/addon can not be setup.
**Refunds will be issued ONLY if account could not be setup.
***All domain registration fee and domain transfer fee will be refund if and only if we cannot complete the domain registration or transfer process. Once the process is completed, refunds for domain registration fees or domain transfer fees will be given at the discretion of the company management.
****Refunds will be issued ONLY if certificate can not be generated.

Unsolicited Email (Spam)
Unsolicited commercial advertisements (spam) are not allowed in e-mail, and will likely result in account cancellation.
Internet Business Hosting takes a zero-tolerance approach to spam originating from our servers or for spam advertising of domains hosted on our servers.
The following activities are not allowed:

Unsolicited bulk or commercial messages ("spam"). This includes, but is not limited to, bulk mailing of commercial advertising, informational announcements, charity requests, petitions for signatures, and political or religious tracts. Such messages may only be sent to those who have explicitly requested it from your domain.
Forging, altering or removing electronic mail headers is prohibited. Any domain sending stealth spam will be terminated without warning and without refund.
Sending numerous copies of the same or substantially similar message with the intent to disrupt a server or account ("mail bombing").
Spamming Newsgroups: Commercial advertisements are unwelcome in most Usenet discussion groups and on most e-mail mailing lists. Inappropriate postings may result in account cancellation. See the newsgroup or mailing list's charter for whether advertising is allowed or not. "Spamming," or sending a message to many different off-topic newsgroups, is particularly unethical and will be treated as such.
Mail may not be used to harass or intimidate others. Harassment, whether through language, frequency of messages, or size of messages, is prohibited. Sending a single unwelcome message may be considered harassment. If a recipient asks to stop receiving e-mail, you must not send that person any further messages.
Providing spamware (software used to send bulk email or software used to harvest email addresses) or links to sites providing spamware is strictly prohibited and subject to demand for removal or account cancellation.

Note: If you use the services of another provider (including but not limited to the use of address lists obtained from a third party vendor or provider) to promote a web site hosted by or through Internet Business Hosting (spamvertising), then the provisions of the above Policy shall apply as if the spam were sent through our servers.
Penalty: Depending on the severity of your SPAMMING, Internet Business Hosting reserves the right to charge you between $1.00 - $1,000.00 PER SPAM sent through our network. Your web site content will also be confiscated and it will NEVER be returned to you.

IRC
We currently do not allow IRC clients or IRC bots to be operated on any of our servers. In addition, IRC servers are not permitted on our network. Anyone found to be in violation of this policy risks immediate account termination.

Liability and Obligations on Cancellation
If the Agreement expires or is cancelled for any reason, Internet Business Hosting is not liable to you because of the expiration or cancellation for compensation, reimbursement or damages on account of the loss of prospective profits, anticipated sales, goodwill or on account of expenditures, investments, leases or commitments in connection with your business, or for any other reason whatsoever flowing from the termination or expiration. If you terminate this Agreement, Internet Business Hosting will not relieve you of any obligations to pay fees and costs accrued before the termination date or any other amounts you owe to Internet Business Hosting under this Agreement.